Gorgeous place to stay with unbeatable location on double checking everything and outstanding food. New-fashioned room, large bathroom and great service. A delightful view of garden. Very good experience there.

The hotel was an enjoyable base for enjoying a very nice area, really close to Playa Del Carmen, 9 dollars taxi ride, the centre of the two Iberostar Hotels, and the jungle in building 14. The staff were attentive people. The property room was updated and spotless with the air conditioning and king beds, as for instance. The location was exceptionally nice and ideal - a short walk to everywhere we wanted to go. Ate at the poolside restaurant at the buffet or àlacarte restaurants.

The room is quiet, updated comes with the bar fridge and glass refillable water bottle, for example.

Patient personnel is from the Management at the top. The room is modern with a very comfy bed and GREAT views.

Wonderful amenities, great setting.

Absolutely gorgeous room with beautiful facilities and exceptionally comfortable bed.

The staff was fabulous and fantastic. The location was amazing accustomed to where everything was. Playacar Zona Hotelera district was worth visiting.

We had a great time at this resort for a low price. The beach was amazing, with 7ft waves for 3 days and calm water for the rest of our stay. The pool was large and had lots of activities for both kids and adults. The staff were friendly and accommodating, especially Chef Sandra and Alexandria who made delicious meals for those with dietary restrictions. We loved seeing monkeys on our balcony every day. Our room, although a little small and dated, was comfortable and clean. it was a good budget trip with a beautiful beach.

The restaurant options were limited and the food quality was not the best among the resorts we've been to.

We had a great time at this hotel, with friendly staff and comfortable rooms that had everything we needed for our vacation, including a fantastic pool and exceptional management.

The hotel was special and gorgeous, it had well-mannered staff from the Management at the top. There where exceptionally comfortable beds and climate control, a private safe, and multi-channel TV in the a double room. Everything was simply perfect.

Good amenities, well-planned layout, diverse food options, attentive staff at the bar and restaurant. Jungle on site with various wildlife and beautiful beach.

Amazing staff, delicious food, beautiful beach/pool area, free-roaming animals, clean buildings and gardens, convenient room.

Nothing to dislike.

We were excited to stay at a renowned resort and chose a beautiful beachfront location. The Iberostar Tucan in Playa del Carmen offered a stunning view of the ocean, which we enjoyed while sipping our morning coffee on the balcony. The room was clean and comfortable, with a spacious bathroom and excellent service from the staff. The breakfast buffet had a wide variety of delicious options, and we loved taking advantage of the pool and spa facilities during our stay.

We were disappointed by the lack of vegetarian and vegan options available at the resort's restaurants.

Wonderful integration between nature and architecture, free animals in beautiful gardens, clean and beautiful buildings, big and convenient bedrooms, amazing food and drinks.

No.

The food, activities, jungle wildlife, and scuba diving experience were all fantastic. The staff was friendly and patient, especially during the scuba diving class. The beach and pool area provided great entertainment, and the improvements made since last year were noticeable. The variety of restaurants and nightly shows added to the enjoyable experience.

Nothing that I didn't like.

The hotel had a beautiful integration between nature and architecture, with stunning gardens full of free-roaming animals. The buildings were clean and well-maintained. Our bedroom was spacious, clean, and convenient, although the decor was slightly outdated. The highlight was definitely the food and drinks, which were amazing. The staff was fantastic, always going above and beyond to provide excellent service, such as bringing drinks to our sun chairs on the beach or by the pool.

Couldn't find any faults at all.